web policy.


Web Site Privacy Policy

Thank you for visiting the mydestinationdowntown.com Web site and reviewing our Privacy Policy. The mydestinationdowntown.com Web site was developed and is maintained by the City of Vancouver, Washington, which is the responsible agency for administering the Washington State Commute Trip Reduction Program for Clark County, Washington. The City of Vancouver is firmly committed to the privacy of visitors to this Web site. This policy addresses the collection, use, and security of information that may be obtained through use of the mydestinationdowntown.com Web site, and access to that information.

Terms of Use

By visiting the mydestinationdowntown.com Web site, users agree that they will not use the site for any unlawful activity, or use it any way that would violate the following terms and conditions.

The terms and conditions of this mydestinationdowntown.com Web site are governed and construed by the laws of the State of Washington. Any use of the web site shall comply with all of the City of Vancouver, Washington, and State of Washington laws and regulations as well as with all federal laws and regulations. Any lawsuit or claim arising from this web site shall be brought in the Clark County Superior Court, Vancouver, Washington.

Voluntary Information

The mydestinationdowntown.com Web site collects no personal information about visitors, unless the visitor voluntarily provides the information by sending an e-mail or filling out a form on-line. Forms may be used for such purposes as:

  • Surveys to gather information on transportation mode choice and patterns.
  • Registrations to receive information about an issue or mydestinationdowntown.com Web site service.
  • Requests for mydestinationdowntown.com services, or to report problems.
  • Registration for mydestinationdowntown.com sponsored programs and promotions.

The voluntary personal information collected with on-line forms may include your name, address, telephone number, age, and transportation mode information. This information may be stored in a database, delivered to City employees or designated employees via e-mail, or both.

The City of Vancouver does not:

  • Collect or sell information for commercial marketing
  • Provide personal information to private organizations
  • Share any personal information with other agencies or persons if prohibited by law. Some City projects involve collaboration with other local or State government agencies. Voluntary personal information submitted to the City of Vancouver to express interest in or make comments about such projects may be shared with the other agencies involved. Any other agencies involve adhere to the mydestinationdowntown.com Web site privacy policy.

Responses to surveys, comments, and demographic information provided by visitors may be aggregated to produce statistical reports. These reports may be released to the public, and may include, without attribution, comments provided by site visitors. Personally identifiable information will be used by the City of Vancouver only on a need-to-know basis, and will not be made accessible to unauthorized employees at any time.


“Cookies” are small text files generated by the Web server and stored on a visitor’s computer. Cookies placed by a Web server can be read by the server at a latter time. The purpose of cookies is to help distinguish each visitor. A cookie might store information about when the visitor last accessed the Web site, or a marker that indicates a visitor had previously viewed a particular page. For example, if an on-line survey was conducted on the Web site, and the intention was that each visitor should only complete the survey once, a cookie might be created when the survey form is submitted to signify that the visitor has completed it.

Cookies stored on a visitor’s computer by the City of Vancouver Web site do not contain personal information. Cookies may contain an identification number that can be read by the Web server as part of a system to provide content that is customized for an individual visitor. An identifying number of this type would be stored only if the visitor requested customized content by completing an on-line registration form. For more information about cookies, visitors are advised to consult the documentation for their Web browser software.


The City’s computer network infrastructure, including the Web server, e-mail server, and databases, are protected against unauthorized access or tampering, from both the outside and from within the network. Internal security measures prevent access from City employees who are not authorized to change or view the information. Monitoring and anti-virus software is used to further protect the network and the information stored there. However, these measures should not be considered as fail proof, and the City of Vancouver cannot guarantee the security of information stored on its network.

Public Records and Disclosure

All information collected by the mydestinationdowntown.com Web site, including e-mail, becomes public record under the laws of the State of Washington, and may be subject to inspection and copying by the public. However, exceptions to the public's right to access public records may occur if there is a conflict with the privacy of individuals. Exceptions are provided by both state and federal laws. In the event of a conflict between this Privacy Policy and the State of Washington Public Records Act or other law governing the disclosure of records, the Public Records Act or other applicable law will control.

Personal information and e-mail submitted by the public to the City of Vancouver through the City’s Web site is retained in accordance with the laws of the State of Washington on the preservation and destruction of public records. For details, see the Washington Public Records Act (PRA) at http://apps.leg.wa.gov/RCW/default.aspx?cite=42.56 and the Federal Freedom of Information Act at http://www.archives.gov/foia/index.html

The City of Vancouver retains the right to release private information in rare cases we believe to be emergencies. For example, if we received information from somebody in a dangerous situation in a neighboring city, county, we might contact officials from that jurisdiction to come to the person’s aid. Outside of legal requirements and extreme emergencies, information on the mydestinationdowntown.com website will not be released to anyone without the consent of the user.

Access and Correction of Personal Information

Visitors may review any personal information collected, and may recommend changes to information that is in error. To do so, submit a written request that shows the error, and provide contact information to enable the City to verify identity before granting access or making corrections. If a user of the mydestinationdowntown.com Web site believes that their personal information is being used for a purpose other than what was intended when submitted, please contact the City of Vancouver.


This Privacy Policy applies only to the mydestinationdowntown.com Web site. The mydestinationdowntown.com Web site includes hyperlinks to connect visitors to other Web sites operated by other organizations. Visitors who leave the City of Vancouver site and view these linked sites are advised that this Privacy Policy does not apply to those linked sites. Visitors with concerns or questions about the privacy policies of linked sites are advised to read the policies that may be published on those sites, or to contact the operators of those sites